Support
Last updated: November 24, 2025
For support with any part of the service, please email as at: support@prismata.xyz
We aim to respond within 48 hours of receipt.
What we can help with
- Bug reports and technical issues
- Questions about how the platform works
- Feedback and feature suggestions
What we can't help with
- Recovering lost funds or private keys
- Reversing or modifying any on-chain transactions
- Investment advice or token recommendations